Your cars get seen
Units sit unposted or go stale for days.
Approved listings use inventory details from your source feed.
She asks for theAPPOINTMENTwhile your team is busy.
Lead follow-up. Appointment requests. Human handoff. Your team in charge.
Opportunity timeline
Live
- 012:14 PMWeb
Car posted online
- 027:41 PMSMS
Customer sent a message
- 037:41 PMSMS
Hannah replied
Hannah
- 047:43 PMSMS
Customer answered her questions
Hannah
- 057:43 PMCalendar
Appointment requested
- 067:44 PMCRM
Your salesperson took over
Marcus L.
- 077:45 PMCRM
CRM updated
Text, email, WhatsApp
Where Hannah follows up
Your team
Handles calls and negotiations
Your CRM
Stays the system of record
Your rules
Consent, quiet hours and tone
Here is the difference
Four things change the week she starts.
No jargon. Before on the left, after on the right. That is the whole pitch.
See how she posts cars
Follow-up under store rules
Follow-up can compete with a busy sales floor.
Written follow-up follows consent, quiet hours and channel rules.
A defined follow-up cadence
The just looking customer never hears back again.
She follows the approved cadence for eligible leads.
Your team stays in charge
Notes live in someone head or a text thread.
She proposes a time and hands off. CRM writeback depends on authorized scope.
Honest comparison
See where Quantum is different, and where competitors are stronger.
Replacing manual follow up? See our AI BDC software for car dealerships.
How it works
A car on your lot becomes a name on the board.
Six steps. No new systems to learn, no dashboards your team will ignore. It works with the CRM and inventory tools you already have.
- 01
Your cars go online
Marketplace workflows use dealer-approved inventory and publishing permissions. Refresh timing depends on the source feed.
- 02
A customer sends a message
Approved lead sources route inquiries into the scoped workflow. Consent and quiet-hour rules apply.
- 03
Hannah follows up in writing
She replies by text, email, and WhatsApp, answers questions about the actual car, and works toward an appointment.
- 04
An appointment time is proposed
A proposed date and time needs acceptance by the store or its connected calendar.
- 05
Your salesperson takes over
The moment a human accepts the opportunity, Hannah goes quiet. The customer belongs to your team.
- 06
Review authorized activity
Conversation records and appointment status can write back within the authorized connector scope.
Clear lines
What Hannah never does.
She works for your team, not around it. Some things belong to your people, and they always will.
No credit conversations
She never runs credit, quotes approval odds, or talks about what a lender will do.
No pricing authority
She never negotiates, discounts, or changes a price. That belongs to your desk.
No trade values
She collects trade details and requests an appraisal time. She never numbers a trade.
No legal answers
Warranty law, contracts, disclosures. Those go to your managers, every time.
The moment a human takes the customer, Hannah steps back. The deal always belongs to your team.
The shift nobody covers
Your store closes. The leads do not.
Follow-up can compete with a busy sales floor. Review eligible leads and approved sending hours when you scope the workflow.
14.1%
of new sales leads never entered dealer CRMs
If the CRM never saw it, nobody could own it and nobody could fix it.
Foureyes 2025 Automotive Dealer Benchmarks
19%
of 4,023 dealerships failed to personally respond to a website customer
Nearly one in five shoppers experienced the dealership as silence.
Pied Piper 2025 PSI Internet Lead Effectiveness Study
65%
of returning sales leads did not hear from a salesperson within 24 hours
A buyer can raise a hand twice and still go unnoticed.
Foureyes 2025 Automotive Dealer Benchmarks
Published industry research, sourced above. These are not Quantum results. Your store's numbers are the ones we measure against.
Job description
What she does all day.
Four jobs, one hire. Tap any card to see the actual work, written the way you would put it in a job posting.
Merchandising
Posts the cars
Dealer-approved listings use source inventory details. Publishing and refresh scope require store authorization.
Publishing scope confirmed per store
- Reads inventory through the approved feed and cadence.
- Writes the listing from the real car: trim, miles, options, and the honest condition notes.
- Refreshes listings within the approved publishing scope.
- Updates listing status after source-feed changes are received.
Where she stops: She never sets or changes a price. She posts what your desk decided.
See how she merchandisesBDC
Takes the lead
She follows up in writing, asks qualifying questions, proposes appointment times and hands conversations to your team.
SMS and email pilot; WhatsApp confirmed per store
- Replies in writing under consent, quiet-hour and frequency rules.
- Answers real questions about the actual car instead of asking for a phone number.
- Proposes a date and time for store or connected-calendar acceptance.
- Steps back the second one of your salespeople picks up the thread.
Where she stops: She never negotiates payment, discounts, or the deal itself.
See how she works a leadFollow-up
Works the long ones
Follow-up cadence is approved by the dealership, with consent, opt-out, quiet-hour and frequency controls.
Cadence approved per store
- Follows an approved schedule for eligible unsold opportunities.
- Reaches back out when the right car lands, when the price moves, or when their timing arrives.
- Remembers what they said the first time, so the message does not read like a blast.
- Stops immediately when someone asks her to, and records it.
Where she stops: She never keeps texting a customer who opted out.
F&I support
Preps the deal
Collects qualifying details and routes finance questions to your team. Confirm the supported handoff scope during the pilot.
Finance decisions stay with your team
- Tells the customer exactly what to bring: license, insurance, payoff, and proof of income if needed.
- Routes document and finance questions to the authorized team.
- Sets simple expectations about what happens when they arrive.
- Shares available conversation context with the assigned person.
Where she stops: She never runs credit, quotes approval odds, or talks about lender terms.
Role metrics shown are illustrative targets for a typical store.
Your rollout
Scope, validate, then approve.
Implementation timing and pilot length depend on authorized access, registration and validation. Milestones are confirmed in your signed proposal.
- Scope
Choose a workflow.
Pick the leads Hannah works first and agree on pilot length and goals.
- Access
Authorize connections.
Your team approves CRM access and we register your texting number.
- Policy
Set store rules.
Your greeting, your quiet hours, your tone, and when she hands off.
- Validate
Test the workflow.
Your managers read her messages and check CRM notes before she goes live.
- Results
Look at the numbers together.
We compare the pilot with your own baseline and decide what comes next.
A proposal built around your store
- Number of rooftops and channels in use
- Lead volume and AI usage
- Messaging provider and A2P 10DLC registration fees
- CRM connection work and vendor requirements
- Setup, onboarding and support level
Included versus metered usage and contract terms are confirmed in your signed proposal. Carrier and registration fees and your CRM vendor fees are billed separately.
Book Your DemoStraight answers
Questions dealers ask before they say yes.
Answers about cost, usage and proposal-confirmed terms.
Why is some pricing custom?+
CRM vendors, rooftop count, connection methods, communication volume, workflows, and implementation requirements vary materially by dealership.
Can we buy one Quantum product?+
Yes, when the required data, permissions, and workflow can operate safely as a standalone deployment.
Is a pilot required?+
Not always, but a controlled pilot is recommended when the integration, agent authority, or operating workflow has not been proven in that dealership environment.
Are third-party fees included?+
The proposal should identify each included, passed-through, or customer-direct third-party cost.
Do you offer annual pricing?+
Monthly and annual options, any discount, payment terms, renewal, and cancellation policy are published here once approved. Until then they are confirmed in your proposal.
Can Quantum guarantee ROI?+
No. Quantum can define the baseline, measurement method, operating assumptions, and decision criteria. Business results depend on the dealership environment and execution.
Quick answers
- What does Hannah do?
- Hannah is a Lead-to-Appointment™ Specialist. She follows up with your buyers by text, email and WhatsApp, asks for the appointment, and hands the conversation to your team.
- Does Hannah answer phone calls?
- Hannah works by SMS text, email and WhatsApp. She does not answer or place phone calls.
- Are proposed appointments confirmed?
- A proposed appointment is not a confirmed booking until the store or its connected calendar accepts it.
- What stays with our team?
- Phone calls, negotiations, finance decisions and escalated conversations stay with your people. Your CRM remains the system of record.
Results and references
What good looks like.
The numbers a store should hold her to, and the dealer references we publish once they are approved.
Response
First written reply
No published response-time result
Measure during your pilot
Elapsed time from an eligible lead to a written reply.
How to measure it
Compare inbound and outbound timestamps within approved sending hours.
Requests
Proposed appointment times
A proposal needs acceptance
Store or connected calendar accepts
Track requests separately from confirmed appointments.
How to measure it
Compare proposed times with accepted calendar or store records.
Handoff
Human acceptance
Review agreed routing rules
Your team owns escalations
An alert and an accepted handoff are separate events.
How to measure it
Review alerts, ownership changes and unresolved conversations.
Scope
Implementation readiness
No fixed rollout timeline
Milestones set in your proposal
Access, registration and validation determine readiness.
How to measure it
Inspect agreed pilot acceptance criteria with your team.
These are pilot review measures. No dealership performance results are published here.
What we will publish
A named store, a named person, the dates the numbers cover, and the method used to count them. Signed off by the dealership before it goes on this page.
What we will not publish
Invented dealership names, quotes nobody said, or a number without the store and the window it came from. If it is not approved, it is not on this page.
We have no published dealer references yet. When the first store approves theirs, it appears here with the name attached.
Online demo · Example replies
Do not take our word for it. Test her.
Message her the way a customer would. Ask about a payment. Lowball her. Ask if it is still available. This demo uses example replies. To reach Hannah herself, text or email her.
Built inside Dealership Rooftops
We did not build Hannah because automotive needed another technology company.
We built her because we were tired of watching good people lose buyers inside a broken process. This software was built by Master Elite Certified dealership people, not another technology company that has never earned a Top Gun Award or a Society of Excellence Award on a real dealership floor.
We are not asking you to believe another big promise. Name the failure, measure it, and make her prove the fix.
Bradley Alan Roberts, Founder and CEO
Tell us where the leads are going cold.
Leave your details and our team gets your request the moment you send it. We will come back with what Hannah would do with your lead flow this week.
- Share your store and the workflow you want to review.
- A real person from our team replies, not an auto responder.
- Prefer to pick a time now? Book a working session instead.
Your next hire does not need a desk.
We quote your store after a short working session. No obligation.
Quantum Connect AI