Marketplace messages that arrive after the store closes
Buyers message at night. Nobody is on the floor. Hannah answers the question about the actual vehicle and works toward a specific appointment time.
What happens today
- A buyer messages about a truck at 10:47 at night.
- The salesperson who listed it is at home, or on a test drive tomorrow when the message is finally seen.
- The buyer does not wait. They message the next stores on the list.
What actually happens instead
- Hannah replies instantly to every Marketplace message, at any hour.
- She answers what was actually asked: year, mileage, price, availability, hours, location.
- She handles financing and trade-in discovery questions without giving numbers.
- She books the test drive and notifies the salesperson by text or email.
- Lead details, name, number and email, are captured and pushed into the CRM.
How you know it worked
These are the numbers to hold us to, in your own reporting.
Response time on every inbound message, not just the ones a person got to.
Appointments set, confirmed, and shown.
The full conversation written back to the CRM against the right opportunity.
The limit that applies
Hannah does not promise availability, pricing, credit outcomes, or trade value without approved confirmation. Those go to your desk.
Source: Quantum Connect AI, Dealership Tool In-Depth Breakdown, and Hannah Operating Resume and Handoff Protocol. No dealership name, quote, or result is published on this page without that dealership approving it in writing.
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