Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: November 20, 2024

Introduction

Quantum Connect AI ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered communication services.

Information We Collect

Personal Information

  • Contact Information (name, email address, phone number)

  • Business information

  • Communication preferences

  • Account credentials

  • Payment information

Automatically Collected Information

  • Device information

  • IP address

  • Usage data

  • Communication logs

  • AI interaction data

  • Performance analytics

How We Use Your Information

  • Provide and maintain our services

  • Process payments

  • Improve our AI systems

  • Communicate with you

  • Send important updates

  • Comply with legal obligations

  • Analyze service performance

  • Prevent fraud

Data Storage & Security

  • Industry-standard encryption

  • Secure data centers in the United States

  • Regular security audits

  • Access controls

  • Data backup systems

Data Sharing & Disclosure

We may share your information with:

  • Business partners

  • Legal authorities when required

  • During business transactions (merger, acquisition)

We do not sell your personal information to third parties.

Your Rights

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request data deletion

  • Opt-out of marketing communications

  • Export your data

  • File a complaint

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

International Data Transfers

Data is processed and stored in the United States, adhering to applicable data protection laws.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or website notice.

Data Retention

We retain data as long as necessary for:

  • Service provision

  • Legal compliance

  • Dispute resolution

  • Fraud prevention

Cookie Policy

We use cookies to:

  • Maintain sessions

  • Analyze usage

  • Improve performance

  • Remember preferences

Contact Us

For privacy-related questions:

California Privacy Rights

California residents have additional rights under CCPA:

  • Right to know

  • Right to delete

  • Right to opt-out

  • Right to non-discrimination

Compliance

We comply with:

  • GDPR

  • CCPA

  • PIPEDA

  • Other applicable privacy laws

This Privacy Policy was last updated on November 20, 2024. Your continued use of our services constitutes acceptance of this policy.